WEBSITE TERMS OF USE

1. PREAMBLE

1.1. These terms of use constitute the terms and conditions of use of this website www.jumbosnacks.gr (hereinafter the “Website”), which is offered for use to interested parties (hereinafter the “Users”) by “OHONOS SNACK SA.”, based in the Sindos Industrial Area, in the municipality of Thessaloniki (hereinafter the “Company”).

1.2. The Website offers Users a multitude of pages, options and/or sources, including various search tools, documents, files, texts, graphs, for free, with the aim of providing information to Users regarding the Company, the products and services offered by the Company, as well as enabling Users to be informed about issues concerning various events of the Company, to communicate with the Company by completing a relevant online contact form (hereinafter the “Contact Form”), to declare participation in competitions (hereinafter the “Competitions” and each a “Competition”) by completing a relevant online participation form (hereinafter the “Participation Form”), to take part in online votes (hereinafter the “Polls” and each a “Vote”) by completing a relevant online voting form (hereinafter the “Form”). Voting"), as well as to post material (including but not limited to, texts, photographs, visual, audio, audiovisual material, etc.) (hereinafter the "Material" and the "Posting of Material", respectively).

1.3. Access to and use of the Website are subject to these terms of use (hereinafter the "Terms of Use"). Access to and use of the Website alone constitutes full and unreserved acceptance of the Terms of Use. It is thus presumed that the User has carefully read, understood and accepted the Terms of Use, as well as compliance with applicable Greek and European legislation.

1.4. Users remain personally and exclusively responsible for all their actions during use of the Website. The Company is not liable for any harm or damage resulting from the Users' failure to respect and follow this term. However, Users may be liable for harm or damage to the Company or third parties from their failure.

2. ACCESS TO THE WEBSITE

2.1. Access to the Website is permitted throughout the week and throughout the day, except for the period during which access to the Website will be suspended due to Website maintenance, upgrading or interruption of electronic communication or other related cause. The Company shall not be liable in the event that for any reason the Website is unavailable at any time or for any period.

2.2. The Company seeks to update the Website regularly, and may change its content at any time. If necessary, the Company may suspend access to the Website, or discontinue it indefinitely. The Company shall have no obligation to update the content of the Website that may not be up-to-date at a given time.

2.3. Users remain solely responsible for making all necessary arrangements for accessing the Website. Users assume the cost of their equipment and connection to the Internet, the cost of their maintenance and operation, as well as full responsibility for their security and efficiency. Users must ensure that all persons who access the Website through their Internet connection are aware of the Terms of Use and fully comply with them.

3. WEBSITE CONTENT – INTELLECTUAL PROPERTY – PERSONALITY RIGHTS

3.1. The Website and its content, such as, but not limited to, trademarks and distinctive features of the Company's services, distinctive title, domain name, source code, software, services offered, names, photographs, images, graphics, texts, illustrations, audio and/or image files and files of audiovisual works, games, competitions, interactive applications, data, metadata, databases (hereinafter referred to as the "Content"), are the subject of exclusive intellectual and industrial property rights either of the Company or of third parties collaborating with the Company and are protected by the relevant intellectual and industrial property provisions of Greek and European law and international conventions and treaties. The Content may be temporarily copied to the memory of a personal computer for the purpose of simple reading. It is expressly prohibited for this Content, in whole or in part, to be transferred, sold, assigned, granted (with or without consideration), commercially exploited, copied, modified, reproduced, retransmitted, transmitted, distributed, sold or downloaded in any way or by any means by Users and/or by any third party. It is noted that these actions are indicative and not restrictive.

3.2. The above prohibition excludes the case of the individual storage of a single copy of part of the Website Content on a simple personal computer (electronic computer) for strictly personal-private, non-public (with or without compensation) and non-commercial use and without deleting or altering the indication of origin, and without, by this action, affecting the intellectual or industrial property rights of the Company or third parties.

3.3. The ability to access and use the software that accompanies the Website (hereinafter the "Software") does not constitute a right of the User to the Software. Users must refrain from any act of reproduction, modification, translation or in general infringement of the Software and its content by Users or third parties in any way or means.

3.4. The Company hereby grants to the Users a non-exclusive, personal, non-assignable, freely revocable and royalty-free license to use the Software, which will last only for as long as is necessary for the use of the Website in accordance with the Terms of Use.

3.5. Users are obliged to compensate the Company for any positive and/or consequential damage due to violation of their own and/or third-party rights or improper or illegal use of the Website.

3.6. Users who Post Material, in accordance with the terms of this Agreement, grant to the Company – the latter having the exclusive right to sub-grant an exploitation license – an unconditional exclusive exploitation license for all intellectual property rights of any kind, related rights and related rights that may accrue to the User in the context of or on the occasion of the Posting of Material, without time or other limitation both for Greece and abroad, regardless of the method and means of their transmission or their use in general. If required, the said Users (and, where applicable, those exercising parental responsibility for them) will sign a relevant declaration or other document concerning the transfer of said rights as above.

3.7. Furthermore, Users who Post Material expressly and unreservedly declare that they do not maintain, now or in the future, any claim or financial requirement for any form of remuneration or compensation from the Company and/or from any third parties to whom the use and/or exploitation of the Material will be granted by the Company.

3.8. For the avoidance of doubt, it is clarified that the Company expressly declares that any ideas and opinions expressed in any way on the Website are the ideas and opinions of the Users who express them and who are solely responsible towards the Company and towards any third party.

4. USER OBLIGATIONS

4.1. Users accept, agree and expressly acknowledge that their general use of the Website services a) does not in any way offend the personality of third parties (indicatively by sending abusive or racist content) and will not constitute an indirect or direct threat to any other User or third party, b) does not contradict the law, good and transactional morals, c) does not in any way violate the privacy, personal data, individual and social rights of Users or third parties, d) does not violate the intellectual property rights of any third party and e) does not mislead or harm in any way the Company or any third party, User or not, by knowingly promoting false, misleading or incorrect information or otherwise. If the above-mentioned takes place, the Company is entitled to terminate the access of this User to the services of the Website and expressly reserves the right to exercise any legal right. In particular, the Users declare and guarantee that the Material, as well as all rights related to it, belong exclusively to them and they retain all rights to use, exploit and dispose of them. They also declare that the Material does not violate any kind of intellectual property rights, personal data or personality rights of third parties, otherwise they have legally acquired any kind of intellectual property or other rights.

4.2. In any case, the Company, with express reservation of any other right, reserves the right to not allow, reject and/or delete Content, which in its uncensored judgment violates the Terms of Use or is offensive, illegal or violates the rights of any third party natural or legal person. It is clarified that the User is solely responsible towards any third party for the material or Content submitted or uploaded to the Website or for any information, data and material transmitted to other Users or third parties.

4.3. Especially for Users from whom personal information will be requested, in accordance with the specific provisions herein, they expressly declare and guarantee that the information they provide is valid, complete, true and accurate.

4.4. Users are prohibited from installing and promoting, in any way, any kind of unsolicited or unauthorized advertising or unsolicited electronic messages (spam), chain letters, pyramid schemes and any other form of unwanted content promotion, as well as installing and promoting advertisements without the written consent of the Company.

4.5. Users are prohibited from installing, promoting and/or making available content that contains digital viruses, or any other electronic code, files or programs designed to interfere with, destroy, limit or affect in any way the operation of any software or any other service of the Website or to prevent other Users from using the Website and any other service connected to it.

5. LINKS / RELATIONSHIPS WITH THIRD PARTIES

5.1. The Website may include links to other websites that are under the responsibility of third parties, natural or legal persons. The Company does not control the availability, content, privacy policy, quality and completeness of third-party website services, as well as services and/or stores to which it may refer through links, hyperlinks and other actions. Therefore, for any problem that may arise when visiting or using third-party website services or third-party services, Users acknowledge that they must contact the respective websites, pages, providers of said services and/or stores directly, which bear full responsibility for the provision of their services.

5.2. Under no circumstances should it be considered that the Company endorses or accepts the content or services of the websites and/or stores and/or services to which it may refer, and/or that it is connected with all of the above in any other way, such as, for example, a relationship of mandate, project, work, assignment, etc.

6. PERSONAL DATA MANAGEMENT

6.1. The management and protection of the personal data of the Website Users is subject to these Terms of Use, the Cookies Policy, as well as the provisions of the applicable national and European legislation regarding the protection of individuals from the processing of personal data, as applicable from time to time. The Company collects through the Website personal data only of Users who complete the Participation Form for the purpose of their participation in a Competition and/or Competitions, provided that: (a) the Users have accepted the relevant Terms of Participation, and (b) that the said Users are over 16 years of age and have received the relevant consent of their parents. Otherwise, the parents are solely responsible.

6.2. Specifically, the following data of Users who use the relevant Contact Form and/or Participation Form and/or Voting Form and/or Post Material may be collected and processed: (a) name and surname, (b) electronic address (e-mail), (c) telephone number and (d) age under the terms and conditions described in these Terms of Use.

6.3. Users understand that this data is necessary for the provision of some of the services of the Website and consent to the creation of a file, collection, processing, categorization, etc. of this data. The Company may keep a record and process the above non-sensitive personal data of Users, for informational or advertising purposes through the sending of electronic mail (Newsletter) or mail announcements/news to Users or otherwise, unless they expressly declare to the Company that they do not wish to receive such promotional communication messages. Also, the Company may transmit, communicate, disclose and make available to third parties its associates acting on its behalf the aforementioned personal data for the above purposes as well as for the management and operation of certain functions of the Website that require the transmission of the above data of Users.

6.4. Without prejudice to the provisions of the applicable legislation on the protection of personal data or any other obligations of the Company, the personal data of the Users will be kept and processed only for the period required to achieve the purpose for which they were collected and will be destroyed immediately upon completion of the aforementioned purpose; and the Company will not proceed in any way to communicate, disclose, transmit, disseminate or otherwise make available any information provided by the User without his consent unless otherwise specified by applicable legislation.

6.5. The Company reserves the right to collect non-personal identification information of the Users [type of browser, type of computer, operating system, internet providers, etc.] and/or to monitor Internet Protocol addresses (IP Address) using corresponding technologies (cookies). Cookies are small text files that are stored on each User's hard drive without being able to access documents or files from the User's computer. They are used to facilitate the User's access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, Users are requested to visit the Cookies Policy page.

6.6. The data collected from Users will remain and be stored on a secure server outside of Greece and the Company takes all reasonable measures to protect them. However, the transmission of data via the Internet is not completely secure or error-free, and the stored data may be exposed to malicious actions by third parties. Thus, the Company cannot guarantee that the level of security meets or exceeds any specific specifications. The Company cannot guarantee the security of the Website, databases or services, nor that information transmitted to the Website via the Internet will not be intercepted. Any transfer is at the User's own risk. If such data is received, the Company will use technical and organizational security measures to prevent unauthorized access to such data.
6.7. The Company undertakes to protect the personal data provided by Users in accordance with the provisions of the General Regulation on Personal Data in conjunction with Law 4624/2019, and to take the necessary security measures to strengthen the protection of such data against loss, misuse, unauthorized access, prohibited dissemination or transmission, modification, alteration or destruction.

6.8. Users have the right to be informed whether the personal data concerning them are processed by the Company and to object to the processing of the personal data concerning them and in particular to request their correction, temporary non-use, blocking, non-transmission or even deletion.

6.9. Users may exercise their rights by contacting the email address This email address is being protected from spambots. You need JavaScript enabled to view it. by sending a written request, which will concern a specific request and/or action, to the following address: OHONOS SNACK SA Factory, in the Sindos Industrial Area, in the municipality of Thessaloniki. This request must state the contact details of the applicant and be accompanied by proof of payment of the amount of money specified in the Decisions of the Personal Data Protection Authority. The Company will respond in writing to the requests submitted in accordance with the above within the deadline provided by law.

7. REPRESENTATIONS & DISCLAIMERS

7.1. Users agree that the use of the website is done exclusively at their own risk. Unless otherwise agreed in writing between the company and the users, and to the maximum extent provided by applicable law, the company offers the website services and its content "as is" for personal use and does not make any express, implied or other statement or guarantee regarding the website and its use. Indicatively and not limiting the company does not make statements and guarantees of non-infringement or absence of hidden or other defects, accuracy or absence of errors, whether recognizable or not.

7.2. The company bears no responsibility for: (a) errors, inaccuracies, (b) any damage (property or moral) that may arise from the use of the website, (c) any interruption, suspension, poor quality of reception of the website's services, (d) viruses, trojan horses that may be transmitted by the website or any third party using the website, and (e) any error of act or omission in the content of the website, or for any damage that may be caused by the use of the content of the website.

8. LIMITATION OF LIABILITY

In the absence of any other mandatory legal regulation, the company shall in no event be liable to users based on any legal reasoning regarding special, incidental, consequential, punitive or exemplary damages arising from the use of the website even if the company is informed of the possibility of such damages. Users expressly accept that the company shall not be liable for the content or any illegal or offensive behavior of any user or third party and fully accept the risk of any offense or damage from the above reasons.

9. APPLICABLE LAW

9.1. The Terms of Use, as well as any amendment thereto, are governed by Greek law, European Union law and relevant international treaties. Any provision of the above terms that is contrary to the Law shall automatically cease to be valid, without in any case affecting the validity of the other terms.

9.2. Any dispute concerning or arising from the application of the Terms of Use and the general use of the website www.jumbosnacks.gr by them, if not resolved amicably, shall be subject to the jurisdiction of the courts of Athens.

10. OTHER TERMS

10.1. The Terms of Use and any rights contained therein constitute the entire agreement between the Company and the Users of the Website and shall be binding only on them.

10.2. The Terms of Use and any rights contained therein may not under any circumstances, unless expressly provided, be the subject of transfer or assignment by Users without the prior express consent of the Company. However, the Company may transfer and assign its rights without any further formality.

10.3. The Company reserves the right to modify and/or temporarily and/or permanently discontinue part or all of the services of the Website with or without notice to the Users.

10.4. The Company is entitled to modify these Terms of Use at any time unilaterally and without notice, with the obligation however to update this text for any modification or addition. However, continued use of the Website after the aforementioned modifications implies unreserved acceptance of the Terms of Use. Therefore, frequent verification of the Terms of Use is recommended.

10.5. The invalidity of a specific term of the Terms of Use does not affect the validity of the remaining terms but ceases to be valid automatically.

10.6. If any user disagrees with the terms of use provided herein, he must not use the website services.

Personal Data Protection Policy of the company

OHONOS SNACK S.A.

1. Purpose and Principles of the processing of personal data

This Personal Data Protection Policy (hereinafter referred to as the "Policy") aims to inform you about the way in which the company with the name OHONOS SNACK INDUSTRIAL IMPORT S.A. – Export and Trading company of Snacks, food, beverages, juices, soft drinks and the distinctive title OHONOS SNACK S.A. (hereinafter referred to as the "company"), which is headquartered in the Sindos Industrial Area in Thessaloniki at O.T. 37 and is legally represented, collects and processes personal data, as well as the manner in which it undertakes to safeguard the security, confidentiality and privacy of personal data and to meet the security requirements, in order to prevent, as far as possible, any loss of data, their illegal or improper use, as well as unauthorized access to them.

This Policy and the processing of personal data are based on the following principles:

• Lawfulness, fairness and transparency during processing
• Purpose limitation of processing
• Minimization of the data being processed
• Accuracy and updating of the data being processed
• Integrity and confidentiality during processing
• Storage/Retention Limitation
• Compliance with the applicable legislative and regulatory framework

The company is responsible for demonstrating its compliance with the above principles, as specified in this Policy. The company checks, reviews and updates this Policy at regular intervals and, in any case, whenever deemed necessary, considering the applicable legislative and regulatory framework.

2. Definitions

Personal data: any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly.

Special categories of personal data: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the purpose of unambiguously identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Processing: any collection, recording, organization, structuring, storage, alteration, retrieval, consultation, use, transfer, restriction or erasure of personal data.

Controller: the legal person who determines the purposes and means of the processing of personal data. For the purposes of this Policy, the Controller is the company.

Data subjects: natural persons, employees, contractors and any other natural person contracting with the company.

Processor: the natural or legal person who processes personal data on behalf of the Controller.

Data protection officer: the natural or legal person designated by the Controller to participate in and advise on all matters related to the protection of personal data, in accordance with this Policy and the applicable legislative and regulatory framework.

Third party: any natural or legal person, public authority, agency or body, except for the customer, the Controller, the Processor and the persons who, under the direct supervision of the Controller or the Processor, are authorized to process personal data.

Recipient: the natural or legal person, public authority, agency or other body to which the personal data are disclosed.

Personal data breach: any breach of security leading to accidental or unlawful destruction, loss, alteration, access or unauthorized disclosure of personal data transmitted, stored or otherwise processed.

3. Data collected:

Our company collects the following data, depending on the process:

A. CV evaluation process: Name, Gender, Date of Birth, Telephone Numbers, e-mail, Address of Residence, Nationality, Level of Education, Education and training history, Personal Identification Number, Desired remuneration, Work history (Experience)

B. Process for managing personal data of customers in the context of commercial cooperation: Name, Telephone Numbers, e-mail, Address, VAT number, bank accounts

C. Process for managing personal data of suppliers/partners/subcontractors in the context of commercial cooperation: Name, Telephone Numbers, e-mail, Address, VAT number, bank accounts, Personal Identification Number

D. Communication process with website visitors: 1. Through cookies: Settings regarding the consent of the subject, choices and behavior of the visitor during browsing, IP address 2. Through a contact form: name, country, e-mail 3. Through an expression of interest form: name, e-mail, telephone

E. Procedure for monitoring visitors to the Company's premises through a video surveillance system: Image files (moving and static)

It is noted that our company does not seek to collect or process sensitive personal data in the context of its operations. In the event that for any reason it becomes necessary to process sensitive personal data, such processing will be based either on the prior express consent of the data subjects, which will be provided voluntarily (e.g. for marketing purposes), or on specific legal bases of article 9 of the GDPR and in particular par. 2b of Article 9 of the GDPR (processing is necessary for the performance of the company's obligations in the field of labor law and social security law).

4. Legal basis for processing

The legal bases for processing the collected data are as follows:

• The processing of personal data is necessary for the company to comply with its legal obligations
• The processing is necessary for the performance of a contract to which the data subject is a party
• The processing is necessary for the achievement of the legitimate interests of our company • The processing is necessary for the performance of the company's obligations and the exercise of specific rights in the field of labor law and social security law.
• The processing takes place with the explicit consent of the data subjects, who have previously been informed of the purposes of the processing.

5. Purposes of processing

The purposes of processing the personal data of the subjects are:

• Serving our consumers and managing their inquiries (e.g. order status, technical issues, product questions/complaints, general questions, etc.).
• Conducting competitions, marketing and other promotional activities. For these specific purposes and based on the above legal bases for processing, we use the Personal Data concerning you to provide you with information about products and services (e.g. communication or marketing campaigns or activities). This may be done using means such as email, advertisements, text messages (SMS), telephone calls and postal letters, to the extent permitted by applicable law. Some of our company's campaigns and promotional activities are carried out on third-party websites and/or on social media. This use of Personal Data is voluntary, which means that you can object to or withdraw your consent to the processing of your Personal Data for these purposes.
• Order processing and quality control. We use Personal Data about you to process and ship your orders, notify you of the status of your orders, correct addresses and verify your identity, as well as for other activities in the context of fraud detection. In this context, we use certain Personal Data and information to make payments.
• Personalization (on and off-line). With your consent (where required), we use your Personal Data to (i) analyze your preferences and habits, (ii) predict your needs based on the analysis of your profile that we have performed, (iii) improve and personalize your experience on our Sites and applications, (iv) ensure that the content of our Sites/applications is optimized for you and your computer or other device, (v) provide you with targeted advertising and content, and (vi) allow you to participate in interactive features, at your choice.
• Other general purposes (e.g. internal research, market research, analytics, security). In accordance with applicable law, we use your Personal Data for other general business purposes, such as conducting internal or market research and measuring the effectiveness of advertising campaigns.
• Legal or merger/acquisition reasons. If the company or its assets are acquired or merged with another company for reasons including bankruptcy, we will disclose your Personal Data to our legal successors. We will also disclose your Personal Data to third parties (i) as required by applicable law, (ii) in the context of legal proceedings, (iii) to satisfy a request submitted by a competent law enforcement agency, (iv) to protect the rights, privacy, safety or property of us or the public, or (v) to enforce the terms of a contract or the terms of our Website.

6. Recipients and data transfer to third parties

The Company reserves the right to disclose the personal data of the data subjects to any member of its affiliated / subsidiary company (parent company and its subsidiaries) which implement appropriate technical, physical, legal and administrative security measures to protect personal data from loss, misuse, damage, alteration, unauthorized access and disclosure, as provided for by article 32 of the General Data Protection Regulation (EU) 2016/679, or to other third parties to the extent reasonably necessary for the purposes specified in this policy and in particular:

• The data subjects’ personal data will be transferred to the internal departments of the Company which are responsible for the smooth and uninterrupted provision of the Company's services, the operation of the Website as well as for customer service in the context of the assessment / management of their complaints / requests.
• The data subjects’ personal data may be transferred and made accessible by legal entities (partners, subcontractors, etc.) with which we conclude contractual agreements from time to time in the context of achieving the legitimate interests of our company. At our Company, we select reliable providers, and we try to set contractual restrictions on third parties who receive your personal data to ensure their lawful use.
• In addition, our Company's website may contain links that lead to other websites of third parties, independent entities, such as, but not limited to, content providers, payment service providers, etc. which are operated and maintained exclusively by them, and which we do not control, therefore, we bear no responsibility whatsoever for their content, actions or policies. Please read carefully the respective data protection policies of the websites you visit, as they may differ significantly from ours.
• Personal data related to billing may be transferred and made accessible to banking institutions with which we cooperate for the processing of employee payments as well as to competent public bodies in the context of our compliance with a legal obligation. Such parties may be official state and supervisory bodies (e.g. law enforcement and prosecutorial authorities, Prosecution of electronic crime, DPA, HTPC, IAPR, supervisory authorities), if we are called upon to comply with the legislation and to prevent unlawful actions against us and our customers (e.g. telecommunications fraud, insults, defamation of personality, etc.).
• Personal data of data subjects may be disclosed to cloud hosting providers for the purpose of storing and safeguarding the data with appropriate technical and security measures
• During all data transfers, we always take all appropriate measures to ensure that the data transferred is the minimum required for the intended purpose of the processing and that the conditions of lawful and valid processing are always met.

7. Personal Data Retention Period

The retention period of personal data depends on the legal basis for processing, as specified in detail below:

• In the case where the legal basis for processing is the exercise of legitimate interest, the processing and retention of personal data will be carried out for as long as necessary to achieve the intended purpose of the Company, as well as for as long as is still required until the statute of limitations for any relevant claims expires
• If the personal data of the subjects are provided with their own consent (indicatively in the context of sending a CV), we will retain their data until the consent granted by the data subject is withdrawn. If, for any reason, this is interrupted, we will retain them for as long as necessary until the statute of limitations for any relevant claims has expired.
• If the legal basis for processing is the execution of the contract, we will retain your data for as long as you maintain a contractual relationship with us, both in paper and electronic form, or for as long as necessary until the statute of limitations for any relevant claims (civil, tax, etc.) has expired.
• In cases where the processing of personal data is carried out based on a legal obligation (article 6 par. c of the GDPR), the retention period is determined based on the requirements of the legislation and the period during which audits can be carried out by the competent authorities.

8. Rights of data subjects

You may exercise, as the case may be, the rights arising from the applicable Greek Legislation and the General Data Protection Regulation (Regulation (EU) 2016/679), which are the following:

a) Right to information and access to the personal data concerning you and to receive information about them, as well as the purposes of their processing, the legal basis for the processing, the recipients or categories of recipients and the period of their storage.

b) Right to rectify inaccurate data and complete incomplete data held.

c) Right to erase data, without prejudice, however, to the obligations and legal rights of the company to retain them for a minimum specific period of time, pursuant to the applicable legislative and regulatory framework.

d) Right to restrict the processing of data, if either their accuracy is disputed, or their processing is unlawful, or the purpose of the processing no longer applies and provided that there is no legitimate reason for their retention.

e) Right to data portability, provided that the processing is based on the consent of the subject and is carried out by automated means. The satisfaction of this right is subject to the company's legal rights and obligations to retain the data for specific purposes.

g) Right to object to the processing of data concerning you for reasons related to your situation.

These rights may be exercised only in cases where the Company acts as a data controller and in particular a) in the processing of personal data of candidate employees for the purpose of assessing the possibility of a potential professional collaboration b) in the processing of personal data related to the pursuit of its statutory purpose (provision of services) c) in the processing of data of the subject customers in the context of the evaluation and processing of complaints/requests process d) in the processing of data of suppliers/partners in the context of invoicing e) in the processing of personal data through the Website f) in the processing of DPA through the video surveillance system

These rights are exercised free of charge to you by sending a relevant letter to the Company's Data Protection Officer at the email: This email address is being protected from spambots. You need JavaScript enabled to view it. or to the Company's Complaints/Customer Service Department, via email………. or via phone…….

However, if the aforementioned rights are exercised abusively and without reasonable cause, thereby causing an administrative burden, we may charge you the cost associated with exercising the respective right.

If you exercise any of your rights, we will take all appropriate measures to satisfy your request within thirty (30) days of receipt of the relevant request. We may either inform you of the acceptance of your request or of any objective reason that prevents the processing of your request.

9. Security measures

Additionally, the company applies throughout the data processing procedure, the appropriate technical, physical and administrative security measures for the protection and security of the Personal Data from loss, misuse, damage or modification, unauthorized access and disclosure, in compliance with article 32 of the GDPR 679/2016, in order to ensure the appropriate security level against those risks. Those include, among others, as the case may be: (a) the application of encryption protocols, (b) the ability to ensure confidentiality (article 90 of GDPR 679/2016), integrity, availability and resilience of processing systems and services on an ongoing basis, (c) the ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident, and (d) a process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.

Moreover, the company takes measures so as to ensure that any physical person acting under the authority of the data controller or of the processor, who has access to Personal Data, shall not process those Data except under the instructions of the data controller and that it limits access to your personal information to authorized employees.

The indicative security measures applied are as follows:

A. Organizational Measures

1. Company DPO appointment 
2. Personnel organisation/management process - assignment of roles to all individuals involved in Personal Data processing activities
3. Information systems management 
4. Personnel training on the protection of Personal Data, information provided to all employees regarding the Company’s policies/processes 
5. Monitoring of the data processors 
6. Setting up of a deletion/destruction of data and data storage means process 
7. Monitoring of Personal Data breach incidents
8. Monitoring of controls/security measures

B. Technical Measures

1. Access controls 
2. Backup data process
3. Configuration of workstations (PCs)
4. User log files, security incident logs 
5. Communications security
6. Management and protection of portable data storage means 
7. Software and applications safeguards
8. Modification controls 

C. Physical Security Measures

1. Physical access controls
2. Environmental security - protection from natural disasters 
3. Document exposure to threats
4. Protection of portable data storage means

10. Submission of Complaint - Appeal

For any issue regarding the processing of your Personal Data, you may contact us via email ____________

Moreover, you are always entitled to contact the Hellenic Data Protection Authority (DPA), which may accept the submission of relevant complaints in writing at its protocol in its offices at 1-3, Kifissias Street, Postal Code 115 23, Athens or by e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) in accordance with the instructions indicated on its website.

11. Amendments

This policy may be renewed from time to time, due to amendments to the related legislation or change to the corporate structure of the company. Thereby, we encourage the clients and visitors to periodically visit this Website to be informed regarding recent information of Personal Date privacy practices. In any case, the clients / visitors may be informed via e-mail or a notice on our website regarding any amendments to this policy.